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  • Written By
    Jennifer Schell

    Jennifer Schell

    Financial Writer

    Jennifer Schell is a professional writer focused on demystifying annuities and other financial topics including banking, financial advising and insurance. She is proud to be a member of the National Association for Fixed Annuities (NAFA) as well as the National Association of Insurance and Financial Advisors (NAIFA).

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  • Edited By
    Savannah Hanson
    Savannah Hanson, financial editor for

    Savannah Hanson

    Senior Financial Editor

    Savannah Hanson is an accomplished writer, editor and content marketer. She joined as a financial editor in 2021 and uses her passion for educating readers on complex topics to guide visitors toward the path of financial literacy.

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  • Financially Reviewed By
    Timothy Li, MBA
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    Timothy Li, MBA

    Business Finance Manager

    Timothy Li, MBA, has dedicated his career to increasing profitability for his clients, including Fortune 500 companies. Timothy currently serves as a business finance manager where he researches ways to increase profitability within the supply chain, logistics and sales departments.

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  • Updated: May 22, 2023
  • 4 min read time
  • This page features 6 Cited Research Articles
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Cite Us
How to Cite's Article

APA Schell, J. (2023, May 22). Venerable. Retrieved June 6, 2023, from

MLA Schell, Jennifer. "Venerable.", 22 May 2023,

Chicago Schell, Jennifer. "Venerable." Last modified May 22, 2023.

Why Trust
Why You Can Trust has provided reliable, accurate financial information to consumers since 2013. We adhere to ethical journalism practices, including presenting honest, unbiased information that follows Associated Press style guidelines and reporting facts from reliable, attributed sources. Our objective is to deliver the most comprehensive explanation of annuities and financial literacy topics using plain, straightforward language.

Our Partnerships, Vision and Goals

We pride ourselves on partnering with professionals like those from Senior Market Sales (SMS) — a market leader with over 30 years of experience in the insurance industry — who offer personalized retirement solutions for consumers across the country. Our relationships with partners including SMS and Insuractive, the company’s consumer-facing branch, allow us to facilitate the sale of annuities and other retirement-oriented financial products to consumers who are looking to purchase safe and reliable solutions to fill gaps in their retirement income. We are compensated when we produce legitimate inquiries, and that compensation helps make an even stronger resource for our audience. We may also, at times, sell lead data to partners in our network in order to best connect consumers to the information they request. Readers are in no way obligated to use our partners’ services to access the free resources on carefully selects partners who share a common goal of educating consumers and helping them select the most appropriate product for their unique financial and lifestyle goals. Our network of advisors will never recommend products that are not right for the consumer, nor will Additionally, operates independently of its partners and has complete editorial control over the information we publish.

Our vision is to provide users with the highest quality information possible about their financial options and empower them to make informed decisions based on their unique needs.

About Venerable

Venerable Holdings is relatively new to the insurance and annuity business, having been established in 2018. Since then, Venerable has grown with its acquisition of the Voya Insurance and Annuity Company (VIAC), the company’s annuity business line. In 2019, VIAC changed its name to Venerable Insurance and Annuity Company.

Venerable’s annuity holdings grew further in 2020, when the company acquired $12 billion in variable annuity business from Equitable Financial Life Insurance Company. In 2021, Venerable completed a transaction with Canada-based Manulife Financial Corporation to reinsure approximately $22 billion of variable annuity business from Manulife’s U.S. subsidiary John Hancock.

Did You Know?

If you own a Venerable or a Voya annuity, you can contact customer support at one of these numbers based on the type of annuity you own:

Fixed annuities: (800) 369-5303

Variable annuities: (800) 366-0066

Credit Ratings

Insurance and annuity companies like Venerable Holdings receive credit ratings, or financial strength ratings, from independent agencies. These scores give customers an idea of the annuity provider’s overall financial stability and the likelihood that the company will be able to meet its obligations.

Venerable Insurance and Annuity Company, the subsidiary of Venerable Holdings that provides annuities, received an A- financial strength rating from Kroll Bond Rating Agency (KBRA) in 2022. KBRA is a full-service credit rating agency and is recognized as a Credit Rating Provider by the National Association of Insurance Commissioners.

KBRA revised Venerable’s operational and financial profile, increasing its outlook from stable to positive, in its 2022 report.

Annuities Offered by Venerable

Venerable Insurance and Annuity Company operates primarily as a reinsurance company for other annuity providers. As such, the company does not sell annuities directly to consumers. The types of annuities Venerable reinsures include fixed and variable annuities.

Fixed Annuities

When you purchase a fixed annuity, you pay an initial premium that grows at a fixed rate over time. When your fixed annuity matures, the premium plus the interest it has accumulated are converted into a stream of income payments you can receive for the rest of your life.

The Voya fixed annuities that Venerable now manages are part of the Voya Quest series. These products are fixed indexed annuities, meaning they earn interest two ways: a fixed rate and a rate tied to the growth of an equity market index. The Quest series products offer the choice of a five-, seven- or ten-year contract schedule.

Variable Annuities

Many of the annuities Venerable insures are variable annuities. These products are considered riskier than fixed annuities but provide the potential for greater returns.

When you purchase a variable annuity, the lump sum premium is then allocated to a portfolio of investment products such as mutual funds. The value of the annuity is then tied to the performance of the investment portfolio.

The growth of a variable annuity usually isn’t capped the way a fixed indexed annuity’s growth is, so variable annuities benefit more from strong market years. In weak years, however, the variable annuity may not see any increase in value, while a fixed or fixed indexed annuity will still earn interest from the fixed rate.

Venerable insures variable annuities from a variety of companies, including John Hancock, a subsidiary of Manulife Financial. In 2021, Venerable agreed to reinsure over 163,000 variable annuities that were sold by John Hancock before the company halted its annuity sales in 2012.

Client Resources

Customers whose annuities are managed by Venerable can access their annuity policy information online on MyVenerable, the company’s online customer portal. The first time a customer logs in, they’ll need to register their account. To do so, the customer must have their contract or account number as well as identification such as their Social Security number or Tax ID number.

Venerable also provides answers to frequently asked questions on their FAQ Page. For any questions not answered on the website, Venerable has a customer service email address, [email protected], that customers can contact.

If you have an annuity with Venerable, you can log into your account at:

Venerable’s Login Portal

About has provided reliable, accurate and trustworthy financial information to readers since 2013. We partner with professionals like those from Senior Market Sales (SMS), a market leader with over 30 years of experience in the insurance industry, to offer personalized retirement solutions for consumers across the country.

Any information offered about the company above is provided free of charge and individual product offerings are verified and accurate as of publication.

Our partners work with the provider companies mentioned on our site. However, is not a service provider. Actual products, terms and rates offered through the above company are subject to in-state availability and a variety of other factors. Visit the Our Partners page for additional information.


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Last Modified: May 22, 2023

6 Cited Research Articles writers adhere to strict sourcing guidelines and use only credible sources of information, including authoritative financial publications, academic organizations, peer-reviewed journals, highly regarded nonprofit organizations, government reports, court records and interviews with qualified experts. You can read more about our commitment to accuracy, fairness and transparency in our editorial guidelines.

  1. Bell, Allison. (2021, November 16). Venerable to Reinsure $22B in John Hancock Variable Annuities. Retrieved from
  2. Cision PR Newswire. (2022, May 31). KBRA Revises Venerable Outlook to Positive and Affirms Ratings. Retrieved from
  3. Venerable Holdings. (n.d.) About Us. Retrieved from
  4. Venerable Holdings. (n.d.) Contact Us. Retrieved from
  5. Venerable Holdings. (n.d.) Frequently Asked Questions (FAQs) – For All Users. Retrieved from
  6. Voya Financial. (2016, June 13). Voya Financial Adds New Series of Fixed Indexed Annuities to Its Broad Suite of Retirement Solutions. Retrieved from