Talcott Resolution
Our Take
Talcott Resolution does not sell new annuities, so it’s not an option if you’re looking for a new product. The company still manages existing contracts, but its financial strength ratings fall short of many former competitors.
About Talcott Resolution
Talcott Resolution, which functioned for a long time as a life insurance and annuity company, was originally established as part of the Hartford Life Insurance Company in 1902.
The company first began selling annuities in 1978 — with variable and fixed products — and it quickly grew into one of the giants in the industry over the next couple of decades.
It became the No. 1 seller of variable annuities in 2003, eclipsing $15 billion in sales for that type of product alone.
Over the last decade or so, however, things have tapered off. The company opted to stop selling new annuities in 2012, and it became independent from Hartford Life Insurance in 2018.
Talcott went on to be acquired by Sixth Street in 2021.
Today, the company does not sell new annuities but still maintains its existing contracts. In 2023, that included over 1 million individual contracts and $96 billion in assets under management.
Talcott Resolution is also a major factor in the reinsurance space. In 2021, it agreed to reinsure more than $20 billion in fixed index annuities from Allianz Life.
The company’s financial strength ratings are notably lower than many other major providers in the annuity space.
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Credit Ratings
Credit ratings for annuity providers can help determine a company’s financial strength and stability — an indication that it will be around to guarantee payments to you in the future. Different rating companies use different scales.
Talcott Resolution’s Credit Ratings
| Rating Company | Credit Rating |
| AM Best | B++ |
| Fitch | A- |
| S&P | BBB+ |
See which annuity providers our independent editorial team ranked as the Best Annuity Companies of 2024.
What Customers Are Saying About Talcott Resolution
Keep in mind that while Talcott Resolution does not currently sell new annuities, it still has more than 1 million existing contracts and customers.
The company is absent from some industry customer satisfaction measurements, likely since it no longer sells new annuities, but its NAIC Complaint Index score can be a concern.
It netted a 6.36, meaning that there were five times as many customer complaints against the company as expected given its market presence.
The NAIC (National Association of Insurance Commissioners) tracks consumer complaints each state’s insurance commission receives each year. These are used to compile a company’s NAIC Complaint IndexNAIC Complaint IndexDetermined by dividing the company’s share of complaints in the U.S. market by the company’s share of premiums in the U.S. market. The National Complaint Index is always 1.00, so a score of 2.00, for example, is twice as high as expected in the market..
NAIC Complaint Index for Talcott Resolution
| All Policy Types | 0.39 |
| Individual Annuities Only | 6.36 |
These numbers indicate that Talcott Resolution receives more complaints than the industry average for individual annuities specifically.
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